Our system is designed to cater to distinct roles, ensuring a seamless and secure experience for every user. Whether you're a Merchant User, Merchant Manager, or Merchant Admin, each role has specific capabilities to enhance your control and efficiency. Dive into the details below to discover the features that come with each role.
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Merchant User Roles |
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Merchant - Admin |
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Merchant - Manager |
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Merchant - User |
Roles
Users with merchant accounts can create, view, and edit, but only for the merchants linked to their account.
Merchant User
The merchant user has viewing rights for merchants that are linked to that account and for those merchants' transactions. The merchant user can also create new transactions for linked merchants.
Merchant Manager
Merchant Managers additionally have viewing rights on Processor accounts, Debtors, Invoices, and Users that are linked to the same merchant(s). Merchant managers can also create and export transactions.
Merchant Admin
Merchant Admins cannot create transactions, but they can create new users (with all 3 merchant roles), link users to merchant(s), edit, and enable/disable users with an equal or lower merchant role.
How do I add new user to my Sentoo merchant account?
Follow these 7 steps to add a new user:
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Go to the Users section.
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Click
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Enter the new user’s username.
The username should be simple and all lowercase. We recommend using the first letter of the person’s first name + their last name.
Example: If the user’s name is John Doe, the username should be: jdoe
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Enter the user’s email address.
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Select the correct roles for the user.
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Select the correct merchant for the user.
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Click
After you save the user, they will receive an email with their login information. The email subject will be: Account Confirmation
You can also watch the screen recording below for a step-by-step visual example.